Safety & Support

Recovery Scam Defence

Protect yourself from fake sightings, payment demands and account-verification scams during an emotional search.

Illustration of a shield protecting a pet owner from recovery scams and false sightings.
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Verify before acting

Ask for a fresh photograph or a specific identifying detail that was not published. A genuine finder should be able to provide useful information about the pet or location.

  • Do not send money based only on a call or message.
  • Never share one-time PINs, passwords or account verification codes.
  • Keep screenshots, phone numbers and payment requests.

Plan a safe collection

Meet in a safe public or professional setting where possible. Take another adult, tell someone where you are going and avoid carrying large amounts of cash.

  • Use a veterinary practice or welfare organisation as a neutral meeting point when possible.
  • Confirm ownership calmly and responsibly.
  • Contact law enforcement or the relevant welfare organisation when threats or cruelty are involved.